PureCloud

PURECLOUD

We'll Call You

The first enterprise-grade business communications cloud platform for multiple use cases:

• Collaboration
• Communications
• Customer Engagement

PURECLOUD PLATFORM

• Distributed Cloud Architecture
• Consistent User Experience
• Strong Integrations
• Enterprise-grade

Go beyond a phone system with unified communications and collaboration designed for the modern connected workday.


Solution features:


• Limited support
• Unlimited users
• Storage (1TB)
• Instant Messaging
• Video Conferencing(5 Participants)
• Desktop sharing(5 Participants)
• File sharing
• Content management
• Active directory synchronization
• Mobile apps

Coming Soon

• Searchable chat archive

• Standard support
• unlimited storage
• Full text search(Documents, Images)
• Searchable audit trail
• Business interactions

Coming Soon

• Usage statistics
• Single sign-on (SSO)
• Video conferencing (up to 20 Participants)
• Desktop sharing (up to 20 Participants)
• HIPAA compliance

• Sophisticated cloud IP PBX
• Speech enabled auto-attendant
• Multiple sites, remote employees
• Multiple voice endpoints: IP Phones, remote numbers,
softphones
• Inbound faxing
• Audio conferencing
• Call recording
• Remote survivability
• Unified inbox

Coming Soon

• Call forwarding
• Group ring
• Call twining
• E911 support

• ACD
  -FIFO
  -Skills
  -Priority
• Real time views
  -Queue, Agent, Interaction
  -Alerting
• Reporting
• Architect(IVR)
• Quality management
• Scripting
• Outbound dialing
• Integrations

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