"We take pleasure in recognizing and appreciating team Skylux for their professional support services in setting up and maintaining our state-of the-art contact center solutions for the critical 24x7 customer support operations. Over the past two years, their consistent and quick support helped PRECISTAT in achieving continual improvement of operational efficiencies.
We wish team Skylux a promising future ahead!"
Krishna Gadiparthi
Chief Operating Officer
PRECISTAT IT Solutions Pvt Ltd,
"As a start-up company it’s difficult to understand future technical requirements, implementation challenges and resource obstacles in our rapidly growing contact center. After interviewing four companies, we chose Skylux because they researched diligently, and asked many questions so they got it right, the first time. Skylux then delivered a step plan we could afford and enabled us to grow with them as we require. They clearly understand the importance of meeting the customer's needs. On implementation, it was perfect. Well planned, well documented, and well executed. We recommend Skylux often to companies like us, where budget, expertise and delivery are mission critical.
Jim McArthur
Chief Executive Officer
LRT USA, INC.
“From the beginning Skylux has proven to be an integral partner working very closely with our telecom team during several large contact center implementations and enhancements. Skylux made it possible to enable speech recognition in our IVR’s, facilitate automated outbound dialing, and centralize a phone system with endpoints in six different states substantially lowering annual telecom expenditures over the traditional model of “new office, new phone system”. I rely on Skylux for keeping our best interests in mind by taking the time to learn enough about our business and technology needs to make educated product and design recommendations. Support is also a strongpoint with technicians available across the globe they are well equipped to support operations 24/7. They have delivered on every promise, on time, and within budget.
Tony Bacher
Director of Information Technology
YoungWilliams
